We’ve already done everything for you – just tap into a source of additional profit. Work less – earn more! Become a ReformA® distributor in Columbus.
We’ve already done everything for you – just tap into a source of additional profit. Work less – earn more! Become a ReformA® distributor in Columbus.
partners make x2 income
in 3 months
months return on investment
minimum entry threshold
For over 15 years we have been developing, manufacturing and selling possibly the best products on the European market for modeling and design of artificial nails. We satisfy the most demanding customers and have been operating in a highly competitive market for 15 years, which means that we know our business.
For 15 years we have been developing, manufacturing and selling the best products
on the European market for modeling and design of artificial nails.
Our wholesale pricing system allows you to earn high profits with minimal investment. With us you can achieve a return on investment of 150% (ROI = 150%). This means that with an investment of 5000 euros you can return your investment and earn another 7500 euros of profit!
We satisfy the most demanding customers, having been operating in a hugely competitive market for 15 years - which means we know our business.
You don't need to learn from your own experience because there's us. We will teach you how to sell our products and make big profits. We can provide you with all the tools you need to organize sales - a website, social media accounts, social media content, a strategy for promoting your business, advertising, information, marketing support and training.
We know the assortment on which you can make a quick buck. Our products comply with strict European legislation on the circulation of cosmetic goods, they are registered on the CPNP portal and have safety data sheets.
It is a combination of innovation, reliability and quality, as well as a huge assortment. We offer more than 300 shades of gel varnishes, more than 50 color cover bases, more than 30 liquid gels, more than 20 types of special top coats, as well as a wide range of other modern materials for modeling and design.
We have implemented a modern PIM product information management system that will help you focus on what you love – make money. We'll take care of the rest.
Allows us to easily share information about all our products with any e-commerce and advertising systems. Descriptions, photos, videos - all at your fingertips. The modern technology used in the PIM system allows you to create product listings and catalogs with a couple of clicks!
In addition, our system allows us to update descriptions, codes and images of all products on all platforms, in all languages, for all countries and all currencies, i.e. for all stores connected to our system. The default synchronization is performed every 10 minutes. Do you need it more often? This is not a problem. Whatever is changed - the ReformA system will automatically change it in your e-commers as well!
Implementation of automation allows faster and cheaper creation of product descriptions, translations, reducing costs, accelerating expansions. Thanks to AI technology, descriptions are prepared according to SEO best practices, where each distributor receives ready-made, complete and unique data for each ReformA brand product.
For 15 years we have been developing, manufacturing and selling possibly the best products on the European market for modeling and design of artificial nails.
We have been cooperating since 2012! Profit increased X4
2222222 We have been cooperating since 2012! Profit increased X4
Three simple steps separate you from becoming an authorized ReformA distributor
Right now fill out a simple form, it won’t take more than two minutes.
Our manager will contact you within 24 hours and give you all possible information about cooperation.
We’ll help you with your first order by finding the most effective range of products to get you started. We can work with or without a contract – the choice is always yours!
For 15 years we have been developing, manufacturing and selling possibly the best products on the European market for modeling and design of artificial nails.
ReformA® offers a wide range of artificial nail modeling and design products, including gel polishes, color cover bases, acrygels, builder gels, acrylics, manicure and pedicure tools and accessories, and more.
Cooperation with ReformA® provides an opportunity to earn without problems on the sale of high-quality European materials for beauty salons, thanks to innovative products and effective support for your business. We offer competitive prices, favorable and convenient terms of cooperation, training and marketing support for the successful promotion of our products in your market.
The terms of cooperation depend on your capabilities. We have special programs for new distributors to help you start and grow your business quickly. Experienced distributors will appreciate the value for money as well as the high margins of ReformA®. Our distributors get access to high-quality products, marketing materials, training and ongoing support. In addition, you will be able to enjoy exclusive offers and additional seasonal discounts. We also offer the possibility of obtaining exclusive distribution rights in certain regions.
The minimum order quantity depends on the specific region and terms of cooperation. We strive to make our conditions as favorable as possible for partners. Contact our sales team for detailed information on minimum order quantities in your area. We offer a low barrier to entry into our business.
Yes, we are considering granting exclusive distribution rights in certain regions. This is discussed individually with each potential partner, taking into account their capabilities, experience and plans for brand development in the local market.
ReformA® provides comprehensive marketing support, including branded promotional materials, product training, promotion support, and access to digital marketing resources. All our advertising materials (photos, videos, graphics) are on a cloud service, access to which we provide to our partners. We also help in adapting marketing strategies to the specifics of local markets.
To become our distributor, simply fill out the form on our website. After that, our manager will contact you to discuss the terms of cooperation. It is important that our distributors maintain high standards of customer service and actively promote our products in their market. We also offer comprehensive support during the start-up phase, including training and marketing assistance.
ReformA® products are manufactured in accordance with high European quality standards and meet GMP requirements for cosmetic products. We carry out regular inspections at all stages of production, from the selection of raw materials to the packaging of finished products. All our products comply with EU requirements for cosmetic products.
Yes, we provide training opportunities for our distributors staff. This includes online product courses, webinars on sales and marketing techniques, as well as face-to-face trainings if necessary. Our goal is to provide your staff with all the knowledge and knowledge necessary to successfully sell and promote ReformA® products.
ReformA® is constantly working on the development of new products. On average, we release 1-2 new collections or updated lines quarterly. Our distributors are always the first to receive information about new products and have the opportunity to pre-order.
We offer a variety of payment terms, including prepayment, partial payment, and deferred payment for reliable partners. Specific conditions depend on the volume of the order, the history of cooperation and other factors. We are ready to discuss the best payment terms for you.
ReformA® products comply with all EU quality standards for cosmetic products. All products are registered in CPNP and have the necessary safety certificates in accordance with EU requirements, production is carried out in accordance with GMP requirements for cosmetic products.
Yes, we provide samples of our products to potential distributors for quality inspection. A set of samples is formed individually depending on the products you are interested in. Contact our manager for more information.
Our product is quite difficult to counterfeit due to the fact that we have a unique packaging. We take a holistic approach to brand protection, including special product labeling, complex color matching on stickers, security holograms, and QR codes for authentication. In addition, we work closely with our authorized distributors to monitor the market and prevent counterfeit products.
The average margin for distributors may vary depending on the region and sales volumes. It is significantly higher than the industry average profit margin and can reach up to 150% on some products. Regardless of your initial conditions, we strive to provide our partners with a competitive and attractive margin that allows them to effectively develop their business.
We offer our distributors a variety of tools and strategies to increase sales, including webinars, developing personalized marketing campaigns, providing analytical data and recommendations for optimizing the assortment. We also organize joint promotions and discount programs. Our goal is to help you get the most out of our brand to grow your business. We support our distributors in conducting promotional events and provide ready-made marketing materials.
Yes, we provide any possible support to our distributors in the process of obtaining the necessary permits and certificates for the import of cosmetics into their countries. We provide all the necessary documentation on the composition of products, safety data sheets and other required documents to simplify the certification process.
We support the development of online sales of our products. For authorized online retailers, we provide special conditions, including access to our database, from which you can easily import data into your e-commerce system. Distributors also get access to digital marketing materials, support in setting up product catalogs, and advice on optimizing online sales. We also monitor compliance with recommended retail prices in the online space.
Social responsibility is an important part of ReformA®'s philosophy. We participate in various charitable projects and support environmental protection programs. We also welcome the participation of our distributors in social initiatives and are ready to support them in this direction.
We closely follow the requirements and trends of various markets. Where necessary, we adapt product composition, packaging or marketing materials to meet local regulatory requirements and consumer preferences. We are also open to developing exclusive products for specific markets.
For more information on products, marketing strategies, ways to increase sales, and using artificial intelligence to reduce your costs, your account manager will be happy to provide you with additional information.
15 years of selling in markets with different requirements, income levels, traditions and cultural backgrounds – the kind of experience you can’t buy for money, and we’ll pass it on to you for free.
+48 517 469 651
personal manager
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Our team will contact you shortly. We have already received your data and are working on it. We guarantee that your data will be handled confidentially and with attention to detail.
CONTENTS:
1. GENERAL PROVISIONS
2. BASIS OF DATA PROCESSING
3. PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE
4. RECIPIENTS OF DATA IN THE ONLINE STORE
5. PROFILING IN THE ONLINE STORE
6. RIGHTS OF THE DATA SUBJECT
7. COOKIES IN THE ONLINE STORE AND ANALYTICS
8. FINAL PROVISIONS
1.1. This privacy policy of the Online Store is for informational purposes, which means that it does not constitute a source of obligations for Service Recipients or Customers of the Online Store. The privacy policy primarily contains the rules regarding the processing of personal data by the Administrator in the Online Store, including the basis, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store.
1.2. The administrator of personal data collected via the Online Store is REFORMA EUROPA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Nowe Grocholice (registered office address and delivery address: Własna street 1, 05-090 Nowe Grocholice); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0001044774; registry court where the company’s documentation is kept: District Court for the Capital City of Warsaw Warsaw in Warsaw, 14th Commercial Division of the National Court Register; share capital in the amount of: PLN 10,000; NIP: 5342666182; REGON: 525711826, e-mail address: store@reforma.eu and contact telephone number: +48 724 077 722 – hereinafter referred to as the “Administrator” and being at the same time the Online Store Service Provider and the Seller.
1.3. Personal data in the Online Store are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as “GDPR” or “GDPR Regulation“. The official text of the GDPR Regulation: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679
1.4. Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service User or Customer using the Online Store is voluntary, subject to two exceptions: (1) concluding contracts with the Administrator – failure to provide it in the cases and to the extent indicated on the Online Store website and in the Online Store Regulations and this privacy policy personal data necessary to conclude and perform the Sales Agreement or the contract for the provision of Electronic Services with the Administrator results in the inability to conclude this contract. In such a case, providing personal data is a contractual requirement and if the data subject wants to conclude a contract with the Administrator, he or she is obliged to provide the required data. Each time, the scope of data required to conclude a contract is previously indicated on the Online Store website and in the Online Store Regulations; (2) statutory obligations of the Administrator – providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing an obligation on the Administrator to process personal data (e.g. data processing for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from fulfilling these obligations.
1.5. The Administrator takes special care to protect the interests of persons whose personal data he processes, and in particular he is responsible and ensures that the data collected by him are: (1) processed in accordance with the law; (2) collected for specified lawful purposes and not subjected to further processing that is incompatible with those purposes; (3) substantively correct and adequate in relation to the purposes for which they are processed; (4) stored in a form enabling identification of data subjects for no longer than is necessary to achieve the purpose of processing, and (5) processed in a way that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational means.
1.6. Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights and freedoms of natural persons with varying probability and severity of threat, the Administrator implements appropriate technical and organizational measures to ensure that processing takes place in accordance with this Regulation and to be able to demonstrate this. These measures are reviewed and updated as necessary. The Administrator uses technical measures to prevent unauthorized persons from obtaining and modifying personal data sent electronically.
1.7. All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Store, Electronic Service) should be understood in accordance with their definition contained in the Online Store Regulations available on the Online Store website.
2.1. The administrator is entitled to process personal data in cases where – and to the extent that – at least one of the following conditions is met: (1) the data subject has consented to the processing of his or her personal data for one or more specific purposes. ; (2) processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject before concluding the contract; (3) processing is necessary to fulfill the legal obligation imposed on the Administrator; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Administrator or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data , in particular when the data subject is a child.
2.2. The processing of personal data by the Administrator requires each time at least one of the grounds indicated in point. 2.1 privacy policy. The specific basis for the processing of personal data of Service Recipients and Online Store Customers by the Administrator is indicated in the next point of the privacy policy – in relation to the given purpose of processing personal data by the Administrator.
3.1. Each time, the purpose, basis and period as well as the recipients of personal data processed by the Administrator result from the actions taken by a given Service Recipient or Customer in the Online Store or by the Administrator. For example, if the Customer decides to make purchases in the Online Store and chooses personal collection of the purchased Product instead of a courier shipment, his or her personal data will be processed in order to execute the concluded Sales Agreement, but will no longer be made available to the carrier carrying out the shipment on behalf of the Administrator.
3.2. The Administrator may process personal data within the Online Store for the following purposes, on the basis and during the periods indicated in the table below:
| Purpose of data processing | Legal basis for data processing | Data storage period |
| Execution of the Sales Agreement or the contract for the provision of Electronic Services (including providing the ability to add comments on the Blog) or taking action at the request of the data subject before concluding the above-mentioned contracts | Article 6(1) 1 letter b) GDPR Regulations (performance of the contract) – processing is necessary to perform the contract to which the data subject is a party or to take action at the request of the data subject before concluding the contract | The data is stored for the period necessary to perform, terminate or otherwise expire the concluded Sales Agreement or contract for the provision of Electronic Services. |
| Direct marketing | Article 6(1) 1 letter f) GDPR Regulations (legitimate interest of the administrator) – processing is necessary for the purposes of the legitimate interests of the Administrator – consisting in taking care of the interests and good image of the Administrator, his Online Store and striving to sell Products | The data is stored for the duration of the legally justified interest pursued by the Administrator, but no longer than the period of limitation of the Administrator’s claims against the data subject in connection with the business activity conducted by the Administrator. The limitation period is determined by legal provisions, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for the Sales Agreement – two years).
The administrator may not process data for direct marketing purposes if the data subject expresses an effective objection in this regard. |
| Marketing | Article 6(1) 1 letter a) GDPR Regulations (consent) – the data subject has consented to the processing of his or her personal data for marketing purposes by the Administrator | The data is stored until the data subject withdraws his or her consent to further processing of his or her data for this purpose. |
| Bookkeeping | Article 6(1) 1 letter c) GDPR Regulations in connection with joke. 74 section 2 of the Accounting Act, i.e. of January 30, 2018 (Journal of Laws of 2018, item 395) – processing is necessary to fulfill the legal obligation imposed on the Administrator | The data is stored for the period required by law requiring the Administrator to store accounting books (5 years from the beginning of the year following the financial year to which the data relates). |
| Determining, pursuing or defending claims that may be raised by the Administrator or that may be raised against the Administrator | Article 6(1) 1 letter f) GDPR Regulations (legitimate interest of the administrator) – processing is necessary for the purposes of the legitimate interests of the Administrator – consisting in determining, pursuing or defending claims that may be raised by the Administrator or that may be raised against the Administrator | The data is stored for the duration of the legally justified interest pursued by the Administrator, but no longer than the limitation period for claims that may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years). |
| Using the Online Store website and ensuring its proper operation | Article 6(1) 1 letter f) GDPR Regulations (legitimate interest of the administrator) – processing is necessary for the purposes arising from the legitimate interests of the Administrator – consisting in running and maintaining the website of the Online Store | The data is stored for the duration of the legally justified interest pursued by the Administrator, but no longer than the period of limitation of the Administrator’s claims against the data subject in connection with the business activity conducted by the Administrator. The limitation period is determined by legal provisions, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for the Sales Agreement – two years). |
| Keeping statistics and analyzing traffic in the Online Store | Article 6(1) 1 letter f) GDPR Regulations (legitimate interest of the administrator) – processing is necessary for the purposes of the legitimate interests of the Administrator – consisting in keeping statistics and analyzing traffic in the Online Store in order to improve the functioning of the Online Store and increase the sales of Products | The data is stored for the duration of the legally justified interest pursued by the Administrator, but no longer than the period of limitation of the Administrator’s claims against the data subject in connection with the business activity conducted by the Administrator. The limitation period is determined by legal provisions, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for the Sales Agreement – two years). |
4.1. For the proper functioning of the Online Store, including the implementation of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities (such as e.g. software supplier, courier or payment processor). The Administrator only uses the services of such processing entities that provide sufficient guarantees of implementing appropriate technical and organizational measures so that the processing meets the requirements of the GDPR and protects the rights of data subjects.
4.2. Data is not transferred by the Administrator in every case and not to all recipients or categories of recipients indicated in the privacy policy – the Administrator transfers data only when it is necessary to achieve a given purpose of personal data processing and only to the extent necessary to achieve it. For example, if the Customer uses personal collection, his data will not be transferred to the carrier cooperating with the Administrator.
4.3. Personal data of Service Recipients and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
4.3.1. carriers / forwarders / courier brokers / entities handling the warehouse and/or the shipping process – in the case of a Customer who uses the Online Store to deliver the Product by post or courier, the Administrator makes the Customer’s collected personal data available to the selected carrier, forwarder or intermediary carrying out the shipment on the Administrator’s order, and if the shipment takes place from an external warehouse – to the entity handling the warehouse and/or the shipping process – to the extent necessary to deliver the Product to the Customer.
4.3.2. entities handling electronic or payment card payments – in the case of a Customer who uses electronic or payment card payments in the Online Store, the Administrator provides the Customer’s collected personal data to the selected entity handling the above payments in the Online Store at the request of the Administrator to the extent necessary to handle payments made by Customer.
4.3.3. service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to conduct business activities, including the Online Store and the Electronic Services provided through it (in particular suppliers of computer software for running the Online Store, providers of e-mail and hosting and providers of management software company and providing technical assistance to the Administrator) – the Administrator makes the collected personal data of the Customer available to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
4.3.4. providers of accounting, legal and advisory services providing the Administrator with accounting, legal or advisory support (in particular an accounting office, law firm or debt collection company) – the Administrator makes the collected personal data of the Customer available to a selected supplier acting on his behalf only in the case and to the extent necessary to complete a given the purpose of data processing in accordance with this privacy policy.
4.3.5. Facebook Ireland Ltd. – The Administrator uses Facebook social plug-ins on the Online Store website (e.g. Like button, Share or logging in using Facebook login details) and therefore collects and shares personal data of the Service User using the Online Store website to Facebook Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy principles available here: https://www.facebook.com/about/privacy/ (this data includes information about activities on the Online Store website – including information about the device, visited websites, purchases, displayed advertisements and how to use the services – regardless of whether the Service User has a Facebook account and is logged in to Facebook).
5.1. The GDPR requires the Administrator to provide information about automated decision-making, including profiling, as referred to in Art. 22 section 1 and 4 of the GDPR, and – at least in these cases – important information about the principles of their implementation, as well as the importance and expected consequences of such processing for the data subject. With this in mind, the Administrator provides information regarding possible profiling in this point of the privacy policy.
5.2. The Administrator may use profiling in the Online Store for direct marketing purposes, but decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services in the Online Store. The effect of using profiling in the Online Store may be, for example, granting a given person a discount, sending him a discount code, reminding him about unfinished purchases, sending a Product proposal that may correspond to the interests or preferences of a given person or proposing better conditions compared to the standard offer of the Online Store. . Despite profiling, a given person can freely decide whether he or she wants to take advantage of the discount obtained in this way or better conditions and make a purchase in the Online Store.
5.3. Profiling in the Online Store involves the automatic analysis or forecast of a given person’s behavior on the Online Store’s website, e.g. by adding a specific Product to the cart, browsing the page of a specific Product in the Online Store or by analyzing the previous history of purchases made in the Online Store. The condition for such profiling is that the Administrator has the personal data of a given person in order to be able to send him, for example, a discount code.
5.4. The data subject has the right not to be subject to a decision which is based solely on automated processing, including profiling, and which produces legal effects concerning him or her or similarly significantly affects him or her.
6.1. The right of access, rectification, restriction, deletion or transfer – the data subject has the right to request from the Administrator access to his or her personal data, rectification, deletion (“right to be forgotten”) or limitation of processing and the right to object to processing, and also has the right to transfer his data. Detailed conditions for exercising the above-mentioned rights are indicated in Art. 15-21 of the GDPR Regulations.
6.2. The right to withdraw consent at any time – a person whose data is processed by the Administrator on the basis of consent (pursuant to Article 6(1)(a) or Art. 9 section 2 letter a) of the GDPR), the data subject has the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.
6.3.The right to lodge a complaint with the supervisory authority – a person whose data is processed by the Administrator has the right to lodge a complaint with the supervisory authority in the manner and manner specified in the provisions of the GDPR and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office.
6.4. The right to object – the data subject has the right to object at any time – for reasons related to his or her particular situation – to the processing of his or her personal data based on Art. 6 section 1 letter e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In such a case, the Administrator is no longer allowed to process this personal data, unless he demonstrates the existence of valid legally justified grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for establishing, pursuing or defending claims.
6.5. The right to object to direct marketing – if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of his or her personal data for the purposes of such marketing, including profiling, to the extent that what processing is related to such direct marketing.
6.6. In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator’s address indicated at the beginning of the privacy policy or using the contact form available on the Online Store website.
7.1. Cookies are small text information in the form of text files, sent by the server and saved on the side of the person visiting the Online Store website (e.g. on the hard drive of a computer, laptop or on the memory card of a smartphone – depending on the device used). visitors to our Online Store). Detailed information on cookies, as well as the history of their creation, can be found, among others, at: here: https://pl.wikipedia.org/wiki/HTTP_cookie.
7.2. Cookies that can be sent by the Online Store website can be divided into different types, according to the following criteria:
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Due to their supplier:
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Due to their storage period on the device of the person visiting the Online Store website:
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Due to the purpose of their use:
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7.3. The Administrator may process data contained in Cookies when visitors use the Online Store website for the following specific purposes:
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Purposes of using cookies in the Administrator’s Online Store |
identifying Service Users as logged in to the Online Store and showing that they are logged in (necessary cookies) |
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remembering Products added to the cart in order to place an Order (necessary Cookies) |
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remembering data from completed Order Forms, surveys or login details to the Online Store (necessary and/or functional/preferential Cookies) |
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adapting the content of the Online Store website to the individual preferences of the Service User (e.g. regarding colors, font size, page layout) and optimizing the use of the Online Store websites (functional/preference cookies) |
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keeping anonymous statistics showing how the Online Store website is used (statistical cookies) |
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remarketing, i.e. examining the behavioral characteristics of visitors to the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific websites, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Facebook Ireland Ltd. (marketing, advertising and social cookies) |
7.4. It is possible to check in the most popular web browsers what Cookies (including the period of operation of Cookies and their provider) being sent by the Online Store website in the following way:
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In Chrome: |
In Firefox: |
In Internet Explorer: |
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In Opera browser: |
in Safari browser: |
Regardless of the browser, using tools available e.g. at: https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/ |
7.5. By default, most web browsers available on the market accept cookies. Everyone can define the conditions for the use of cookies using the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the ability to save Cookies – in the latter case, however, it may affect some functionalities of the Online Store (for example, it may be impossible to complete the Order path through the Order Form due to not remembering the Products in the basket during subsequent steps of placing an Order).
7.6. Internet browser settings regarding Cookies are important from the point of view of consent to the use of Cookies by our Online Store – in accordance with the regulations, such consent may also be expressed through the Internet browser settings. Detailed information on changing cookie settings and deleting them yourself in the most popular web browsers is available in the browser’s help section and on the following websites (just click on the link):
in the browser Internet Explorer
7.7. The Administrator may use the Google Analytics and Universal Analytics services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) in the Online Store. These services help the Administrator keep statistics and analyze traffic in the Online Store. The collected data is processed as part of the above services to generate statistics helpful in administering the Online Store and analyzing traffic in the Online Store. This data is aggregated. Using the above services in the Online Store, the Administrator collects data such as the sources and medium of obtaining visitors to the Online Store and how they behave on the Online Store’s website, information about the devices and browsers from which they visit the website, IP and domain, geographical data and demographic data (age , gender) and interests.
7.8. It is possible for a given person to easily block information about their activity on the Online Store’s website from being made available to Google Analytics – for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd., available here: https://tools.google. com/dlpage/gaoptout?hl=pl.
7.9. The Administrator may use the Facebook Pixel service provided by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) in the Online Store. This service helps the Administrator measure the effectiveness of advertisements and find out what actions are taken by visitors to the online store, as well as display tailored advertisements to these people. Detailed information about the operation of the Facebook Pixel can be found at the following website address: https://www.facebook.com/business/help/742478679120153?helpref=page_content.
7.10. You can manage the operation of the Facebook Pixel through the ad settings in your account on Facebook.com: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
8.1. The Online Store may contain links to other websites. The administrator encourages you to read the privacy policy established there after going to other websites. This privacy policy applies only to the Administrator’s Online Store.
CONTENTS:
The online store www.reforma.eu cares about consumer rights. The consumer cannot waive the rights granted to him in the Consumer Rights Act. Contract provisions that are less favorable to the consumer than the provisions of the Consumer Rights Act are invalid and the provisions of the Consumer Rights Act apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any rights of consumers under mandatory legal provisions, and any possible doubts should be resolved to the benefit of the consumer. In the event of any inconsistency between the provisions of these Regulations and the above provisions, these provisions shall prevail and shall be applied.
1.1. The Online Store available at the Internet address www.reforma.eu is run by REFORMA EUROPA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Nowe Grocholice (registered office and delivery address: Własna street 1, 05-090 Nowe Grocholice); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0001044774; registry court where the company’s documentation is kept: District Court for the Capital City of Warsaw Warsaw in Warsaw, 14th Commercial Division of the National Court Register; share capital in the amount of: PLN 10,000; NIP: 5342666182; REGON: 525711826, e-mail address: store@reforma.eu and contact telephone number: +48 724 077 722
1.2. These Regulations are addressed to both consumers and entrepreneurs using the Online Store, unless a given provision of the Regulations provides otherwise.
1.3. The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data are processed for the purposes, for the period and based on the grounds and principles indicated in the privacy policy published on the Online Store website. The privacy policy primarily contains the rules regarding the processing of personal data by the Administrator in the Online Store, including the basis, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service User or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and the Seller’s statutory obligations).
1.4. Definitions:
1.4.1. BLOG – Electronic Service, an online blog available in the Online Store and run by the Service Provider for all visitors to the Online Store.
1.4.2. WORKING DAY – one day from Monday to Friday, excluding public holidays.
1.4.3. REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.
1.4.4. ORDER FORM – Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
1.4.5. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law – which has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.6. CIVIL CODE – Civil Code Act of April 23, 1964 (Journal of Laws 1964, No. 16, item 93, as amended).
1.4.7. ACCOUNT – Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider’s IT system, which collects data provided by the Service Recipient and information about Orders placed by him in the Online Store.
1.4.8. NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products and promotions in the Online Store.
1.4.9. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
1.4.10. REGULATIONS – these regulations of the Online Store.
1.4.11. ONLINE STORE – the Service Provider’s online store available at the Internet address: www.reforma.eu.
1.4.12. SELLER; SERVICE PROVIDER – REFORMA EUROPA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Nowe Grocholice (registered office and delivery address: Własna street 1, 05-090 Nowe Grocholice); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0001044774; registry court where the company’s documentation is kept: District Court for the Capital City of Warsaw Warsaw in Warsaw, 14th Commercial Division of the National Court Register; share capital in the amount of: PLN 10,000; NIP: 5342666182; REGON: 525711826, e-mail address: store@reforma.eu and contact telephone number: +48 724 077 722.
1.4.13. SALES AGREEMENT – a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.
1.4.14. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
1.4.15. SERVICE RECIPIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law – using or intending to use the Electronic Service.
1.4.16. CONSUMER RIGHTS ACT – Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended)
1.4.17. ORDER – the Customer’s declaration of will submitted using the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
2.1. The following Electronic Services are available in the Online Store: Account, Order Form, Newsletter and Blog.
2.1.1. Account – using the Account is possible after completing two subsequent steps by the Service User – (1) completing the Registration Form, (2) clicking the “Send” field. In the Registration Form, the Service User must provide the following data: name and surname, e-mail address and password.
2.1.1.1. The Electronic Account Service is provided free of charge for an indefinite period of time. The Service User may, at any time and without giving a reason, delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: store@reforma.eu or in writing to the following address: Własna street 1 , 05-090 Nowe Grocholice.
2.1.2. Order Form – the use of the Order Form begins when the Customer adds the first Product to the electronic cart in the Online Store. Placing an order takes place after the Customer completes a total of two subsequent steps – (1) after completing the Order Form and (2) clicking on the “Confirm purchase” field on the Online Store website after completing the Order Form – until then, it is possible to independently modify the entered data (including purpose, follow the displayed messages and information available on the Online Store website). In the Order Form, the Customer must provide the following data regarding the Customer: name and surname/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product/s, quantity of Product/s, place and method of delivery of Product/s, method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company name and NIP number.
2.1.2.1. The Electronic Order Form Service is provided free of charge and is of a one-time nature and ends when an Order is placed via it or when the Service User stops placing an Order via it.
2.1.3. Newsletter – the Newsletter is used after providing the e-mail address to which subsequent editions of the Newsletter are to be sent in the “Newsletter” tab visible on the Online Store website and clicking the “Subscribe” box. You can also subscribe to the Newsletter by checking the appropriate checkbox when creating an Account – when the Account is created, the Service Recipient is subscribed to the Newsletter.
2.1.3.1. The Electronic Newsletter Service is provided free of charge for an indefinite period of time. The Service User has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (unsubscribe from the Newsletter) by sending an appropriate request to the Service Provider, in particular by clicking on the link available in the content of the e-mail sent as part of the Newsletter or via e-mail. to the following address: store@reforma.eu or in writing to the following address: Własna street 1, 05-090 Nowe Grocholice.
2.1.4. Blog – using the Blog is possible after entering the Website – the Blog is available to all visitors of the Online Store without the need to provide any data or perform other activities.
2.1.4.1. The Service Provider allows you to add comments under Blog entries. The Customers’ comments express only their own opinion and do not constitute the opinion of the Service Provider. It is prohibited to post comments that violate the rules of netiquette and contain information that is false or may mislead other Service Users. The Service Provider reserves the right to remove comments that violate the above rules.
2.1.4.2. The Service Provider complies with Art. 14 section 1 of the Act on the provision of services by electronic means of July 18, 2002 (Journal of Laws 2002, No. 144, item 1204, as amended), according to which: the person who makes the resources of the IT system available for storage shall not be liable for the stored data data by the service recipient does not know about the unlawful nature of the data or the activities related to them, and in the event of receiving an official notification or obtaining reliable information about the unlawful nature of the data or activities related to them, he will immediately prevent access to these data.
2.1.4.3. Using the Blog is free of charge and after going to the appropriate tabs of the Online Store. The blog is run by the Service Provider. The service user has the opportunity to stop using the Blog at any time and without giving a reason by closing the web browser.
2.2. Technical requirements necessary for cooperation with the IT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) current version of the web browser: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari or Microsoft Edge; (4) enabling cookies and Javascript support in the web browser.
2.3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practices, taking into account the respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The service recipient is obliged to enter data consistent with the actual situation. The Service Recipient is prohibited from providing illegal content.
2.4. The complaint procedure regarding Electronic Services is indicated in point. 6. Regulations.
3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with point. 2.1.2 of the Regulations.
3.2. The Product price shown on the Online Store website is given in Polish zlotys and includes taxes. The Customer is informed about the total price including taxes of the Product that is the subject of the Order, as well as about delivery costs (including transport, delivery and postal service fees) and other costs, and if the amount of these fees cannot be determined – about the obligation to pay them. on the Online Store’s website when placing an Order, including when the Customer expresses his will to be bound by the Sales Agreement.
3.3. The procedure for concluding a Sales Agreement in the Online Store using the Order Form
3.3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order in the Online Store in accordance with point. 2.1.2 of the Regulations.
3.3.2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s declarations about the receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. When the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
3.4. The content of the concluded Sales Agreement is recorded, secured and made available to the Customer by (1) making these Regulations available on the Online Store website and (2) sending the Customer the e-mail message referred to in point. 3.3.2. Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.
4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:
4.1.1. Cash on delivery upon delivery.
4.1.2. Payment by transfer to the Seller’s bank account.
4.1.3. Electronic payments, deferred payments, installment purchases, BLIK, and payment card payments via Przelewy24.pl – possible current payment methods are specified on the Online Store website in the information tab regarding payment methods and on the website http://www.przelewy24.pl /.
4.1.3.1. Settlement of transactions with electronic payments and payment cards is carried out in accordance with the Customer’s choice via the Przelewy24.pl website. Electronic and payment card payments are handled by:
4.1.3.1.1. Przelewy24.pl – PayPro S.A. based in Poznań (registered office address: Kanclerska street 15, 60-327 Poznań), entered into the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, REGON 301345068.
4.2. Date of payment:
4.2.1. If the Customer chooses to pay by transfer, electronic payments, BLIK or payment by card, the Customer is obliged to make the payment within 3 calendar days from the date of concluding the Sales Agreement.
4.2.2. If the Customer chooses to pay cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment upon receipt of the shipment.
5.1. Delivery of the Product is available within the territory of the Republic of Poland, unless the Seller and the Customer agree on the possibility of delivering the Product abroad.
5.2. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs (including transport, delivery and postal services fees) are indicated to the Customer on the Online Store’s website in the information tab regarding delivery costs and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
5.3. The Seller provides the Customer with the following methods of Product delivery:
5.3.1. Courier delivery.
5.3.2. Cash on delivery courier delivery.
5.3.3. Parcel locker delivery.
5.4. The delivery time of the Product to the Customer is up to 21 Business Days, unless a shorter time is specified in the description of a given Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed 21 Business Days. The beginning of the delivery period of the Product to the Customer is counted as follows:
5.4.1. If the Customer chooses the payment method by transfer, electronic payment, BLIK or payment card – from the date of crediting the Seller’s bank account or settlement account.
5.4.2. If the Customer chooses the cash on delivery method of payment – from the date of conclusion of the Sales Agreement.
6.1. This point 6 of the Regulations defines the complaint handling procedure common to all complaints submitted to the Seller, in particular complaints regarding Products, Sales Agreements, Electronic Services and other complaints related to the operation of the Seller or the Online Store.
6.2. The basis and scope of liability are specified in generally applicable provisions of law, in particular the Civil Code, the Act on Consumer Rights and the Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended). .
6.2.1. Detailed provisions regarding complaints about the Product – a movable item – purchased by the Customer under the Sales Agreement concluded with the Seller until December 31, 2022, are specified in the provisions of the Civil Code in the version in force until December 31, 2022, in particular Art. 556-576 of the Civil Code. These provisions specify in particular the basis and scope of the Seller’s liability towards the Customer if the sold Product has a physical or legal defect (warranty). The Seller is obliged to provide the Customer with a Product without defects. Pursuant to Art. 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product purchased in accordance with the previous sentence towards the Customer who is not a consumer is excluded.
6.2.2. Detailed provisions regarding complaints about the Product – a movable item (including a movable item with digital elements), excluding, however, a movable item that serves only as a carrier of digital content – purchased by the Customer under the Sales Agreement concluded with the Seller from January 1, 2023. are determined by the provisions of the Consumer Rights Act in force from January 1, 2023, in particular Art. 43a – 43g of the Consumer Rights Act. These provisions specify in particular the basis and scope of the Seller’s liability towards the consumer in the event of non-compliance of the Product with the Sales Agreement.
6.2.3. Detailed provisions regarding complaints about the Product – digital content or service or a movable item that serves only as a carrier of digital content – purchased by the Customer under the Sales Agreement concluded with the Seller from January 1, 2023 or before that date, if the delivery of such a Product was take place or occurred after that date are determined by the provisions of the Consumer Rights Act in force from January 1, 2023, in particular Art. 43h – 43q of the Consumer Rights Act. These provisions specify in particular the basis and scope of the Seller’s liability towards the consumer in the event of non-compliance of the Product with the Sales Agreement.
6.3. A complaint may be submitted by the Customer, for example:
6.3.1. in writing to the following address: Własna street 1, 05-090 Nowe Grocholice;
6.3.2. in electronic form via e-mail to the following address: store@reforma.eu
6.4. The Product may be sent or returned as part of a complaint to the following address: Własna street 1, 05-090 Nowe Grocholice.
6.5. It is recommended to include in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities or lack of compliance with the contract; (2) requesting a method of achieving compliance with the contract or a declaration of price reduction or withdrawal from the contract or other claim; and (3) contact details of the person filing the complaint – this will facilitate and speed up the processing of the complaint. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
6.6. If the complainant changes the contact details provided while the complaint is being considered, he or she is obliged to notify the Seller.
6.7. The complainant may attach evidence (e.g. photos, documents or the Product) related to the subject of the complaint to the complaint. The Seller may also ask the person filing the complaint to provide additional information or send evidence (e.g. photos), if this will facilitate and speed up the consideration of the complaint by the Seller.
6.8. The Seller will respond to the complaint immediately, no later than within 14 calendar days from the date of its receipt.
7.1. Detailed information on the possibility for a Customer who is a consumer to use out-of-court methods of dealing with complaints and pursuing claims, as well as the rules of access to these procedures, are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
7.2.There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, 00-030 Warsaw.), whose task is to including providing assistance to consumers in matters relating to out-of-court resolution of consumer disputes.
7.3. The consumer has the following exemplary options for using out-of-court methods of dealing with complaints and pursuing claims: (1) an application for resolution of the dispute to a permanent consumer arbitration court (more information at: http://www.spsk.wiih.org.pl/); (2) an application for out-of-court settlement of the dispute to the voivodeship inspector of the Trade Inspection (more information on the website of the inspector competent for the place of business activity of the Seller); and (3) assistance from the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers). Advice is provided, among others, by e-mail at advice@dlakonsumentow.pl and by calling the consumer hotline number 801 440 220 (the hotline is open on Business Days, from 8:00 a.m. to 6:00 p.m., call fee according to the operator’s tariff).
7.4. A platform for the online system for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service provision contract (more information on the website of the platform itself or at the website of the Office of Competition and Consumer Protection : https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8.1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point. 8.8 of the Regulations. To meet the deadline, it is enough to send the declaration before its expiry. A declaration of withdrawal from the contract may be submitted, for example:
8.1.1. in writing to the following address: Własna street 1, 05-090 Nowe Grocholice;
8.1.2. in electronic form via e-mail to the following address: store@reforma.eu
8.2. The return of the Product – movable items (including movable items with digital elements) as part of the withdrawal from the contract may be made to the following address: Własna street 1, 05-090 Nowe Grocholice.
8.3. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point. 12 of the Regulations. The consumer may use the template form, but this is not obligatory.
8.4. The deadline for withdrawal from the contract begins:
8.4.1. for a contract under which the Seller issues the Product, being obliged to transfer its ownership – from the consumer or a third party designated by him other than the carrier taking possession of the Product, and in the case of a contract that: (1) covers many Products that are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part, or (2) involves regular delivery of Products for a specified period of time – from taking possession of the first Product;
8.4.2. for other contracts – from the date of conclusion of the contract.
8.5. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
8.6. Products – movable items, including movable items with digital elements:
8.6.1. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer’s declaration of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivering the Product – movable items, including movable items with digital elements (except additional costs resulting from the delivery method chosen by the consumer other than the cheapest standard delivery method available in the Online Store). The seller refunds the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him. In the case of Products – movable items (including movable items with digital elements) – if the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or the consumer provides proof of its return. , depending on which event occurs first.
8.6.2. In the case of Products – movable items (including movable items with digital elements) – the consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it. , unless the Seller has offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry.
8.6.3. The Consumer is responsible for reducing the value of the Product – a movable item (including movable items with digital elements) – resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.7. Products – digital content or digital services:
8.7.1. In the event of withdrawal from the contract for the supply of the Product – digital content or digital service – from the date of receipt of the consumer’s declaration of withdrawal from the contract, the Seller may not use content other than personal data provided or created by the consumer while using the Product – digital content or digital service – provided by the Seller, except for content that: (1) is only useful in connection with the digital content or digital service that was the subject of the contract; (2) concern only the consumer’s activity when using digital content or digital service provided by the Seller; (3) has been combined by the trader with other data and cannot be separated from it or can only be separated with disproportionate efforts; (4) they were produced by the consumer together with other consumers who may continue to use them. Except for the cases referred to in points (1)-(3) above, the Seller, at the consumer’s request, provides the consumer with content other than personal data that was provided or created by the consumer when using the digital content or digital service provided by the Seller. In the event of withdrawal from the contract, the Seller may prevent the consumer from further using the digital content or digital service, in particular by preventing the consumer from accessing the digital content or digital service or blocking the user account, which does not affect the consumer’s rights referred to in the previous sentence. The Consumer has the right to recover digital content from the Seller free of charge, without any hindrance from the Seller, within a reasonable time and in a commonly used machine-readable format.
8.7.2. In the event of withdrawal from the contract for the supply of the Product – digital content or digital service, the consumer is obliged to stop using this digital content or digital service and making it available to third parties.
8.8. Possible costs related to the consumer’s withdrawal from the contract, which the consumer is obliged to bear:
8.8.1. In the case of Products – movable items (including movable items with digital elements) – if the consumer has chosen a method of delivery of the Product other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
8.8.2. In the case of Products – movable items (including movable items with digital elements) – the consumer bears the direct costs of returning the Product.
8.8.3. In the case of a Product – a service, the performance of which – at the express request of the consumer – began before the deadline for withdrawal from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until the withdrawal from the contract. The payment amount is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
8.9. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:
8.9.1. (1) for the provision of services for which the consumer is obliged to pay the price, if the Seller has fully performed the service with the express and prior consent of the consumer, who was informed before the commencement of the service that after the Seller has completed the service, he will lose the right to withdraw from the contract, and has accepted this is for your information; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract; (3) in which the subject of the service is a Product – a movable item (including a movable item with digital elements) – non-prefabricated, manufactured according to the consumer’s specifications or serving to meet his individual needs; (4) in which the subject of the service is a Product – a movable item (including a movable item with digital elements) – subject to rapid deterioration or having a short shelf life; (5) in which the subject of the service is a Product – a movable item (including a movable item with digital elements) – delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery ; (6) in which the subject of the provision are Products – movable items (including movable items with digital elements) – which, after delivery, due to their nature, are inseparably connected with other movable items, including movable items with digital elements; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and whose delivery may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller additionally provides other services than those requested by the consumer, or delivers Products – movable items (including movable items with digital elements) – other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to for additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by public auction; (12) for the provision of accommodation services other than for residential purposes, transportation of goods, car rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract specifies the day or period of service provision; (13) for the supply of digital content not delivered on a tangible medium for which the consumer is obliged to pay the price, if the Seller commenced the provision with the express and prior consent of the consumer, who was informed before the commencement of the provision that after the Seller has completed the provision, he will lose the right to withdraw from the contract , and acknowledged it, and the Seller provided the consumer with the confirmation referred to in Art. 15 section 1 and 2 or art. 21 section 1 of the Consumer Rights Act; (14) for the provision of services for which the consumer is obliged to pay a price, for which the consumer has expressly requested the Seller to come to him for repairs, and the service has already been fully performed with the express and prior consent of the consumer.
8.10. The consumer provisions contained in this point 8 of the Regulations apply from January 1, 2021 and for contracts concluded from that date also to the Service Recipient or the Customer who is a natural person concluding a contract directly related to his/her business activity, when the content of this contract stipulates: that it does not have a professional character for this person, resulting in particular from the subject of the business activity carried out by him, made available on the basis of the provisions on the Central Registration and Information on Economic Activity.
9.1. The Seller’s liability under the warranty for the Product or lack of compliance of the Product with the Sales Agreement is excluded.
9.2. The Seller will respond to the complaint within 30 calendar days from the date of its receipt.
9.3. The Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
9.4. The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Service User an appropriate statement.
9.5. The Service Provider/Seller’s liability towards the Service Recipient/Customer, regardless of its legal basis, is limited – both as part of a single claim and for all claims in total – to the amount of the price paid and delivery costs under the Sales Agreement, but no more than up to the amount of one thousand zlotys. The amount limitation referred to in the previous sentence applies to all claims made by the Service Recipient/Customer against the Service Provider/Seller, including in the event of failure to conclude a Sales Agreement or unrelated to the Sales Agreement. The Service Provider/Seller is liable to the Service Recipient/Customer only for typical damages foreseeable at the time of conclusion of the contract and is not liable for lost profits. The seller is also not responsible for delays in shipment.
9.6. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient shall be submitted to the court having jurisdiction over the registered office of the Seller/Service Provider.
9.7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Service Recipient an appropriate statement.
9.8. The Service Provider/Seller’s liability towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited – both as part of a single claim and for all claims in total – to the amount of the price paid and delivery costs under the Sales Agreement, not however, more than up to the amount of one thousand zlotys. The Service Provider/Seller is liable towards the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits towards the Service Recipient/Customer who is not a consumer.
9.9. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over the registered office of the Seller/Service Provider.
10.1 The Seller does not provide access to opinions about the Products left by Customers.
11.1. Contracts concluded via the Online Store are concluded in Polish.
11.2. Changes to the Regulations:
11.2.1. The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions; changes in payment and delivery methods; changes in order to improve the operation of the account, website, user service, improve user privacy protection, prevent abuse, introduce new functionalities of the website, Account, new services, technical changes related to the operation of the Store – to the extent that these changes affect the implementation of the provisions of these Regulations .
11.2.2. In the event of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services – Account), the amended Regulations are binding on the Service Recipient if the requirements specified in Art. 384 and 384[1] of the Civil Code, i.e. the Service Recipient was properly notified about the changes and did not terminate the contract within 15 calendar days from the date of notification. If a change to the Regulations results in the introduction of any new fees or an increase in the current ones, the Service User has the right to withdraw from the contract.
11.2.3. In the event of concluding contracts of a different nature than continuous contracts on the basis of these Regulations (e.g. Sales Agreement), the amendments to the Regulations will not in any way violate the rights acquired by the Service Recipients/Customers before the date of entry into force of the amendments to the Regulations, in particular the amendments to the Regulations will not affect Orders already placed or submitted and Sales Agreements concluded, implemented or completed.
11.3. In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002, No. 144, item 1204, as amended); Consumer Rights Act; and other relevant provisions of generally applicable law.
11.4. Please follow all instructions on the packaging or containers and in the Product description on the Online Store website. In particular, the use of Products such as varnishes and gels that require curing with a UV or LED lamp requires professional equipment and training.
Sample withdrawal form
(this form should be completed and returned only if you wish to withdraw from the contract)
– I/We (*) hereby inform (*) about my/our withdrawal from the contract for the sale of the following goods (*) contract for the supply of the following goods (*) contract for specific work consisting in the performance of the following goods (*)/provision of the following service (*)
– Date of conclusion of the contract(*)/acceptance(*)
– Name and surname of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if the form is sent on paper)
– Date
(*) Delete as appropriate.
13.1. All promotions and discount codes have their start and end dates. Details regarding this can be found at the place where the offer was published.
13.2. Participation in the Promotion is voluntary and free of charge.
13.3. To use a discount coupon, after adding the selected products to the cart, go to place the order and then enter the discount coupon that will apply to the selected products in the “Apply discount code” field.
13.4. If you want to take advantage of the promotion in the form of a reduced regular price, simply place the product in the cart and complete the order.
13.5. Under a given promotion, the regular price will be reduced by a given discount, calculated from the original price of the product.
13.6. If any discount code is used, the discount will be charged on the base price of the product and will result in the cancellation of any existing promotions in which the product was included, including special promotions.
13.7. A % discount on the total does not reduce shipping costs.
13.8. The promotion cannot be combined with other promotions, discounts, rebates, rebates, promotional campaigns, special price or product offers that are valid in the Online Store, unless the terms and conditions of such promotion, discount, rebate, discount, promotional campaigns, special price or product offer constitute otherwise.
13.9. The Subject of the Promotion cannot be withdrawn in cash or exchanged for any other means of payment and is non-transferable.
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